Active Directory, DNS and DHCP services including the configuration.
Wireless Solution and Network.
File server and Printing server.
Antivirus and spyware.
Desktop level support.
Backup System for Server & Client data.
IP Telephone system.
Premium support services
A routine visit to the client site to perform Preventative Maintenance shall be scheduled, and will not be considered as an incident unless a problem is identified by the engineer and reported back to the client
Physical check on all hardware
Firmware upgrade for all hardware
Software / Firmware upgrade
Check current setup &configuration
1) Onsite Support.
2) Remote Login Support.
3) Telephone Support.
4) Email Support.