High-Quality Service

ANNUAL maintenance CONTRACT

High-Quality Service

ANNUAL
maintenance
CONTRACT

IT Annual Maintenance in DUBAI

Why AMC from Empeller

No matter what your budget is, We have an IT package that will work for you.

You might have heard about the empeller, leaders of the digital world, striving with their excellent AMC service. The best it support amc Dubai dedicatedly and continuously helping their clients in finding the right solution with their premium quality of AMC (Annual Maintenance Contract) service. They adopt the latest technology upgraded ways to meet the needs of their client and thrives exceedingly well in their expectations. Their innovative ways will help in bringing the best out of your business.

A winning formulae

our active and experienced team has made us shine in the IT sector.
COST SAVINGS OVER THE LIFE OF THE CONTRACT
INCREASED LONGEVITY FOR YOUR HARDWARE
DEDICATED SERVICE SCHEDULE
EMERGENCY
SERVICE
EXPERT
TECHNICIANS

Various Benefits of Choosing the Best IT AMC Support in Dubai


You know, how computer has become an eternal part of the modern IT life. The professional and trusted AMC IT companies in Dubai will provide excellent service for your computer that will maintain your computer’s health life in a proper way. Your performance will be enhanced, and you could save your time and money. No matter how many times your computer fails, using the professional and affordable Annual maintenance services, you don’t have to pay for every single time. The world leading technicians will provide the expert service that will save you from spending tons of money on a local service provider. You will be provided with the regular maintenance and check-up service for your computer hardware and software. The Top AMC IT services in UAE provides the prime quality of maintenance service.

The Top Professional IT Services and Support

In today’s technological era of competition, the key objective of the best AMC IT companies is to provide high-quality service for the prime performance. Empeller IT Solutions provide a comprehensive package of support and services

TROUBLESHOOT PROBLEMS
  • Hardware Repair and Replacement
  • On-site and Off-site mode of installation
  • Constant feedback system review and approval
  • Full coverage division for server, workstations and network devices like Routers, Firewalls etc.
CONSTANT UPDATES AND USAGES
  • -Ensures a system installer copy in the system network
  • Notify for authentication codes
  • Reliable and qualified response
HIGHLY IN DEMAND
  • Available around the clock with less TAT
  • Virus and Spyware Elimination
  • Data recovery and Backup
  • Value-Added Profit
OUTSOURCING OF DEVICES
  • Plummet your company expenses
  • Variety of systems on rent basis
  • Supervised IT Solutions
  • Articulated Communication Support
best IT services company Dubai

Reasons for Opting the Best AMC Services in Dubai

The Empeller IT Solution is the best AMC IT companies in Dubai. They offer world-class AMC IT services in UAE like

They provide scheduled engineer visit at the client site for check-up and maintenance of the hardware and software.

They analyze and detect the potential issue that could affect the client’s IT infrastructure and offers the new and improved solutions.

They provide a detailed service report and maintains logs of potential customer calls.

For enhancing the Infrastructure, they conduct meeting with the client to discuss latest and innovative IT solution.

  • Support for Desktop Configuration
  • Wireless Network Solutions
  • Client and Server Backup Data Support
  • Firewall Support.
  • Network Troubleshooting and Support

SERVICE REPORTS

While rendering support service, the Contractor shall prepare a service Report at the end of each service job, which should be signed by the Customer. Contract or shall maintain a log of the support calls and shall periodic ally update the Customer on regular basis. Upon completion of the support call, Customer & Contractor Shall sign the log.

INFRASTRUCTURE ENHANCEMENTS

Provider will suggest whatever new solutions add value to customer business & Quarterly there will be a meeting to discuss on the new solutions for improving the infrastructure.

RISK ANALYSIS

Quarterly there will be a risk analysis which helps to identify and manage potential problems that could affect organizations IT infrastructure.

Support services

Active Directory, DNS and DHCP services including the configuration.
Wireless Solution and Network.
File server and Printing server.
Firewall Administration.
Antivirus and spyware.
Desktop level support.
Backup System for Server & Client data.
IP Telephone system.

Premium support services

A routine visit to the client site to perform Preventative Maintenance shall be scheduled, and will not be considered as an incident unless a problem is identified by the engineer and reported back to the client
Physical check on all hardware
Firmware upgrade for all hardware
Software / Firmware upgrade
Check current setup &configuration

1) Onsite Support.

2) Remote Login Support.

3) Telephone Support.

4) Email Support.